The Settings section of ContentMaps AI provides comprehensive control over your account management, team collaboration, and subscription details. This guide will walk you through each feature and help you make the most of your ContentMaps experience.

User Profile Management

Editing Your Profile

To update your account information:

1. Navigate to the "Edit User Profile" section
2. You can modify the following details:
   • First name
   • Last name
   • Email address
   • Password
   • Company name
   • Country

Important: When changing your password, you'll need to enter both your current password and your desired new password for security purposes.

Team Management

Inviting Team Members

To add new members to your workspace:

1. Locate the "Invite New Member" section
2. Enter the team member's email address
3. Select their role from the dropdown menu (Team Member)
4. Click "Send Invitation"

Note: The invited team member will receive an email with instructions to:

• Set up their password
• Access your workspace
• Begin collaborating on your projects

Managing Existing Team Members

Under "Team Members," you can:

• View all current team members
• See their status (active/inactive)
• Remove team members using the "Remove" button
• Monitor their roles and access levels

Subscription Management

Current Plan Details

Your subscription information shows:

• Current plan tier (e.g., Pro Tier)
• Expiration date
• Recurring status
• Available features:
  • Topical Maps (14 available)
  • SERP Maps (25 available)
  • Reddit Maps (7 available)

Upgrading Your Plan

To upgrade your subscription:

1. Click the "Upgrade" button in your subscription info
2. Follow the prompts to select your new plan
3. Complete the payment process

Canceling Your Subscription

To cancel your subscription:

1. Click on your profile section in the sidebar
2. Select "Unsubscribe"
3. Follow the confirmation steps

Important Billing Notes:

• If you're charged after cancellation, contact our support team for a 100% refund
• All refund requests are processed promptly
• Your data will be retained for a limited time after cancellation

Support & Feedback

Learn how to get assistance and shape the future of Contentmaps.

1. Support Center

Access dedicated help and resources.

The Support Center is your primary hub for resolving issues and finding answers.

• Response Time: Our support team typically responds within 1-2 business days.
• Documentation & Guides: Before submitting a ticket, browse our Documentation to find detailed guides on Domain Map, SERP Map, and API references. This is often the fastest way to get answers.

How to Submit a Ticket:

If you cannot find a solution in the docs, use the Send Ticket form on the right:

1. Enter a clear Subject for your issue.
2. Provide a detailed Description of the problem you are facing.
3. Click the Send Ticket button to notify our team.

2. Feedback & Roadmap

Help shape the future of Contentmaps.

We value your input. Visit the Feedback Center from the sidebar to suggest new features, request improvements, and view our upcoming releases.

• Public Roadmap: Transparently see what we are building and shipping next quarter. Click View Roadmap to check the status of upcoming features.

How to Submit Feedback:

Use the Submit Feedback form to share your ideas:

1. Type: Select the category of your feedback (e.g., "Request" for new features).
2. Title: Summarize your feedback in a few words.
3. Details: Describe your idea or suggestion in detail. Explain how it would help your workflow.
4. Click Submit Feedback to send your suggestion to our product team.

Additional Features

The sidebar provides quick access to:

• Topical Map creation
• Reddit Map analysis (New feature!)
• SERP Map generation
• Billing information
• Support resources
• Plan upgrade options

Remember to sign out when you're finished to secure your account, especially when working on shared devices.

Best Practices

• Regularly review team member access
• Keep your profile information up to date
• Monitor your subscription usage
• Save important work before logging out
• Use strong, unique passwords
• Enable any available security features

Need additional help? Our support team is always ready to assist you with any questions or concerns you may have about your settings or any other aspect of the Keywordscale platform.